Last Updated: August 27, 2026

At JAES Fashion, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

• Full name

• Email address

• Phone number

• Billing and delivery address

• Account login information

• Order and purchase history

Payment Information

When you make a purchase, payment information may be processed by our third-party payment providers. JAES Fashion does not ordinarily store your complete debit or credit card details on our servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time and date of visits

• Referring website

• Website usage and interaction data

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Deliver purchased products

• Create and manage customer accounts

• Process payments

• Communicate with you about your orders

• Respond to questions, complaints, or customer support requests

• Improve our website, products, and services

• Personalize your shopping experience

• Detect and prevent fraudulent or unauthorized activity

• Maintain the security of our website

• Send promotional offers and marketing communications where permitted and where you have provided the appropriate consent

• Comply with applicable legal and regulatory requirements

3. Cookies

JAES Fashion may use cookies and similar technologies to improve your experience on our website.

Cookies may help us:

• Keep items in your shopping cart

• Remember your preferences

• Keep you signed in to your account

• Understand how visitors use our website

• Improve website performance

• Provide relevant content and marketing

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some features of the website.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services. These may include:

• Payment processors

• Delivery and logistics providers

• Website hosting providers

• Website analytics and technology providers

• Customer support services

• Professional advisers

• Government authorities or law enforcement where legally required

We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.

5. Payment Processing

Payments made through our website may be handled by third-party payment processors.

These providers may collect and process payment information in accordance with their own privacy policies and security practices.

JAES Fashion does not request or require customers to provide their complete card PIN, ATM PIN, banking password, or other confidential banking credentials through our website.

6. Order and Delivery Information

When you place an order, we may use your name, phone number, email address, and delivery address to process and deliver your order.

We may provide necessary delivery information to our logistics or courier partners so that your order can be successfully delivered.

7. Marketing Communications

With your consent, JAES Fashion may send you information about:

• New products

• Special offers

• Discounts

• Promotions

• Sales

• Events

• Other updates relating to JAES Fashion

You may unsubscribe from marketing emails or other promotional communications at any time by following the unsubscribe instructions provided or contacting us directly.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

You are also responsible for keeping your account login credentials confidential and should notify us if you believe your account has been accessed without authorization.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, maintaining business records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal or regulatory obligations.

When personal information is no longer required, we may securely delete or anonymize it.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where legally applicable

• Request restriction of certain processing activities

• Object to certain uses of your personal information

• Withdraw consent where processing is based on consent

• Request a copy of certain personal information we hold about you

To exercise any applicable privacy rights, please contact us using the contact information provided on our website.

We may need to verify your identity before processing certain requests.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

JAES Fashion is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you access.

12. Children’s Privacy

Our website and services are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children where doing so would violate applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

13. International Data Transfers

Some of our service providers may process or store information outside Nigeria or outside the country where you are located.

Where personal information is transferred to another country, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection laws.

14. Changes to This Privacy Policy

JAES Fashion may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how JAES Fashion handles your personal information, please contact us through the contact information provided on our website.

JAES Fashion

Email: Support@jaesfashion.shop

Website: Jaesfashion.shop

Phone: +234 811 491 0284

Address: Port Harcourt, Rivers State, Nigeria