Terms & Conditions

Terms & Conditions

Terms & Conditions

Last Updated: August 27, 2026

Welcome to JAES Fashion. These Terms & Conditions govern your use of our website and the purchase of products from JAES Fashion.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About JAES Fashion

JAES Fashion operates an online fashion store offering clothing, accessories, and related fashion products through our website.

Throughout these Terms & Conditions, the terms “JAES Fashion,” “we,” “us,” and “our” refer to JAES Fashion. The terms “you” and “customer” refer to any person who accesses our website or purchases our products.

2. Use of Our Website

By using our website, you agree that:

  • You will provide accurate and complete information when placing an order or creating an account.

  • You will not use our website for any unlawful or fraudulent purpose.

  • You will not attempt to gain unauthorized access to our website, servers, systems, or customer accounts.

  • You will not interfere with the operation or security of our website.

  • You will not reproduce, copy, distribute, or commercially exploit our website content without our permission.

We reserve the right to suspend or restrict access to our website where we reasonably believe these Terms & Conditions have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

Product availability may change without notice. We reserve the right to:

  • Limit quantities available for purchase.

  • Correct errors in product descriptions or pricing.

  • Update or discontinue products.

  • Refuse or cancel an order where necessary.

If we discover an error in the price or availability of an item you have ordered, we may contact you before processing the order or cancel the order where appropriate.

4. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

The total amount payable for an order will be shown during the checkout process before you complete your purchase.

Payment must be successfully completed through the available payment options before an order can be processed, unless otherwise agreed by JAES Fashion.

We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, or otherwise suspicious.

5. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that your order has been fully accepted.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraud

  • Incorrect customer information

  • Delivery limitations

  • Other circumstances beyond our reasonable control

If we cancel an order after payment has been received, any applicable refund will be processed using an appropriate payment method.

6. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period provided at checkout or communicated to you.

Delivery times may vary depending on:

  • Your location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Traffic or transportation delays

  • Other circumstances beyond our reasonable control

JAES Fashion is not responsible for delays caused by circumstances outside our reasonable control.

You are responsible for providing accurate delivery information. We may not be responsible for failed or delayed delivery resulting from an incorrect or incomplete address or contact information provided by you.

7. Returns, Exchanges and Refunds

Our return, exchange, and refund policies apply to purchases made through our website.

Products eligible for return or exchange must meet the applicable conditions specified in our Return & Refund Policy.

Items may not be eligible for return or exchange where they have been worn, washed, damaged, altered, or otherwise used beyond reasonable inspection, except where required by applicable law.

Certain products may also be excluded from returns or exchanges for hygiene, safety, or other legitimate reasons.

Customers should contact JAES Fashion before sending an item back to ensure that the appropriate return procedure is followed.

8. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

We may request photographs, order information, or other details to investigate the issue and determine the appropriate solution.

Where the issue is confirmed to be our responsibility, we may offer an appropriate remedy in accordance with our return and refund policy and applicable law.

9. Customer Accounts

Where account registration is available, you are responsible for keeping your login information confidential.

You are responsible for activities carried out through your account unless you notify us of unauthorized access.

You agree to provide accurate information and keep your account information up to date.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, unlawful, or unauthorized activity.

10. Intellectual Property

All content displayed on the JAES Fashion website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layout

  • Software and other materials

may be owned by or licensed to JAES Fashion and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. User-Submitted Content

If you submit reviews, photographs, comments, feedback, or other content to JAES Fashion, you agree that the content must not:

  • Be unlawful, abusive, threatening, defamatory, or misleading.

  • Infringe another person’s intellectual property or privacy rights.

  • Contain malicious software or harmful code.

  • Promote fraudulent or illegal activities.

By submitting content, you grant JAES Fashion permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

12. Promotions and Discounts

From time to time, JAES Fashion may offer discounts, promotional codes, sales, or special offers.

Promotions may have additional terms, including:

  • Expiration dates

  • Product exclusions

  • Minimum purchase requirements

  • Quantity limitations

  • Restrictions on combining promotional offers

Unless otherwise stated, promotional offers cannot be exchanged for cash.

We reserve the right to modify or withdraw a promotion where reasonably necessary.

13. Third-Party Services and Links

Our website may use third-party services such as payment processors, delivery providers, analytics services, hosting providers, or other technology providers.

Our website may also contain links to third-party websites.

JAES Fashion does not control third-party websites or services and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable due to:

  • Maintenance

  • Technical problems

  • Security incidents

  • Server or network failures

  • Updates

  • Circumstances beyond our reasonable control

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice where reasonably necessary.

15. Limitation of Liability

To the extent permitted by applicable law, JAES Fashion will not be liable for losses or damages resulting from circumstances beyond our reasonable control, including technical failures, delivery delays, unauthorized access, or interruptions to third-party services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold JAES Fashion harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your:

  • Violation of these Terms & Conditions

  • Misuse of our website

  • Violation of applicable laws

  • Infringement of another person’s rights

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

Any disputes relating to these Terms & Conditions shall be handled in accordance with applicable Nigerian law and the jurisdiction of the appropriate courts.

19. Changes to These Terms

JAES Fashion may update or modify these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms & Conditions.

20. Contact Us

If you have any questions about these Terms & Conditions, your order, or our services, please contact us through the contact information provided on our website.

JAES Fashion

Website: https://jaesfashion.shop

Email: Support@jaesfashion.shop

Phone: +234 811 491 0284

Address: Port Harcourt, Rivers State, Nigeria